1 support hour for consumers. Desktop support covers PC hardware, basic software support & PC equipment. Support hour includes over-the-phone service. For field service choose the field service add-on.
*Note: If found that machine is business related, B2B charges will apply. Support hours are non-refundable, but do not expire (subject to change.)
We give you options, here you can choose them
After initial quote is made, half of payment is due up front in-order to proceed with repairs.
Repairs come with a 30 day warranty (Customer pays for return shipping)
Shipping is available. A box will be sent to you upon notifying us that you want to ship your machine in (fees apply)
Skype sessions are non-refundable & Non-transferable. Unused sessions do not expire. Feel free to reschedule if you can't make it.
Service hours are non-refundable & Non-transferable. unused hours do not expire.